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Northwind AI Academy

All courses · Aug 2, 2026

Behind the scenesPost

The third training got rewritten this week

The old version of the third foundations training explained how to check an answer. The new one makes you check one — a real paragraph from your own work, against a source you can actually open. Explaining a habit and installing one turn out to be different jobs, and the submissions were telling me that clearly enough. If you finished the course before this week, the training is worth ten minutes again.

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Northwind AI Academy

All courses · Jul 30, 2026

PromptsPost

The context block that fixes most generic answers

Keep it boring and keep it short. Four labelled parts beat a paragraph of pleading, because you can see which one is empty when the answer disappoints.

plaintext
Role: You are a [role] writing for [audience].
Context:
- What this is for: [where it will be read, and by whom]
- What the reader already knows: [so it stops explaining basics]
- Constraints: [what you can't say, budget, deadline, house style]
Task: [the one thing you want back].
Format: [length, structure, tone]

When the result is still wrong, read your own Context lines back before you rewrite the request. Nine times out of ten the missing piece is sitting in your head, not in the prompt.

Never put anything in Context that your company has not approved for the tool you are using. Client names, unreleased numbers, personal data about staff — those belong in a redacted placeholder, and the answer is just as good with one.

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Northwind AI Academy

All courses · Jul 26, 2026

ToolsVideo

Worth ten minutes: opening a second assistant

Most people pick one assistant in the first week and never open another, which quietly caps what they think is possible. This is a plain beginner's tour of Claude, and the reason to watch it is not that one tool wins — it is that long documents and long context feel different to work with, and you should know that before your next contract review. Try the same task in both once. You will develop an instinct for which to open, and that instinct is the whole benefit.

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Northwind AI Academy

All courses · Jul 21, 2026

QuestionsPost

Can I paste a client contract into a chat assistant?

This one arrives in the inbox constantly, and the honest answer is: not until someone at your organisation has said which tool is approved for that class of document, in writing. It is not a question about the model's abilities — it is a question about where the text ends up and who can retrieve it later. Until you have that answer, redact the names, figures and dates and work on the structure; you will get almost all of the value and none of the exposure. If nobody at your company can tell you what is approved, that gap is the actual finding, and it is worth raising.

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Northwind AI Academy

All courses · Jul 14, 2026

WinsImage

What a win worth posting actually looks like

A win is not "AI wrote my report". A win is the Thursday afternoon task that used to eat three hours and now takes forty minutes, and you can say exactly which part the machine did. Post that shape here — the specific ones help everyone else far more than the impressive ones, because they can be copied. If the honest version is "I tried it and it was worse than doing it myself", post that too; those are the most useful replies in this feed.

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Northwind AI Academy

All courses · Jul 6, 2026

PromptsVideo

Role, context, task, format — in that order

This is the clearest ten-minute explanation of the prompt structure we teach in course two, and the examples are ordinary office work rather than a clever demo. Watch it if your answers have been technically correct and completely unusable. The order matters more than people expect: format last, because deciding the shape before you have decided the substance is how you end up with a beautifully formatted wrong answer.

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Northwind AI Academy

All courses · Jun 25, 2026

ToolsPost

The tool question people ask first, and the one they should ask

A shortlist you can answer in five minutes

  • Where does the work live today — a document, an inbox, a spreadsheet, a ticket queue?
  • Has your organisation approved a tool for that surface? If yes, that is your answer; stop shopping.
  • Does the task need reasoning over long text, or arithmetic over rows? Those are different strengths.
  • How often does this task repeat? Once a quarter rarely justifies setting anything up.
  • If the tool disappeared tomorrow, could you still do the work? If not, do not build on it yet.

Notice that only one of those questions is about a product. The rest are about your week, and they are the ones that decide whether anything you set up survives past the first busy month.

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Northwind AI Academy

All courses · Jun 11, 2026

Behind the scenesImage

Someone reads every exercise you submit

Most courses skip this part because it does not scale, and skipping it is why most courses do not stick. Every written reflection and uploaded piece of work in this academy is read by a person, and you get a reply — sometimes a short one, sometimes a rewrite of your prompt with the reason it was failing. That is the slowest thing here on purpose. If you have submitted something and it has been more than a couple of days, message me rather than assuming it went into a void.

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